Government & Tenders
An Adelaide-owned SME delivering secure ICT, AI and digital services to government, councils and prime contractors.
| Business name | EITSAA |
|---|---|
| ABN | 35 921 253 844 |
| Established | 2018 |
| Location | 718/147 Pirie Street, Adelaide SA 5000 |
| Principal contact | Amit Patel, Principal |
| Phone | 0402 401 584 |
| Business type | South Australian small business (SME) |
| Industry codes | ANZSIC 7000 Computer System Design and Related Services |
| Capability | Services |
|---|---|
| AI Governance & Assurance | AI inventory, risk tiering and accountability; guardrails for LLM applications and agents; failure-mode analysis, evaluation and red-teaming; model risk management for scoring and automated decisioning; alignment to the Guidance for AI Adoption, ISO/IEC 42001, NIST AI RMF and OWASP Top 10 for LLM Applications |
| Training & Team Consultations | Workshops, executive briefings, hands-on labs and expert consultations in AI, software engineering, cloud, data and security, on-site in Adelaide or online |
| Application Development | Web and mobile apps (React, Next.js, Flutter, .NET, Node.js, Python and others); Internal tools, portals and workflow automation; API design and system integration |
| AI Consulting & Strategy | AI opportunity discovery workshops; AI readiness and data maturity assessments; Responsible AI policy aligned to Australia's AI Ethics Principles and Voluntary AI Safety Standard |
| AI Agents & Chatbots | Customer service chatbots for websites, Teams and Slack; Internal knowledge assistants grounded in your documents; Agentic workflows that automate multi-step tasks with human approval |
| LLM Applications & RAG | Retrieval-augmented generation (RAG) over private data; Document processing: summarisation, extraction, classification; Model selection across AWS Bedrock, Azure OpenAI and open-weight models |
| Intelligent Automation | Process discovery and automation opportunity assessment; Workflow automation with Power Automate, Logic Apps and AWS Step Functions; Robotic process automation (RPA) for legacy systems without APIs |
| DevOps & Cloud Engineering | Cloud architecture on AWS and Microsoft Azure; Infrastructure as code (Terraform, CDK, Bicep); CI/CD pipelines with GitHub Actions and Azure DevOps |
| Website Design & Development | UX/UI design and brand-consistent design systems; Static and headless CMS websites with very fast load times; WCAG 2.2 AA accessibility and technical SEO |
| Data & Analytics | Data warehouses and lakehouses (Fabric, Databricks, Redshift); Power BI and QuickSight dashboards; Data pipelines and integration |
| Managed IT & Cyber Security | Application and cloud support with clear service levels; Monitoring, patching and backup management; ACSC Essential Eight assessments and uplift |
Local ownership and local delivery staff, aligned to the SA Industry Participation Policy.
Essential Eight-aligned delivery, the Australian Privacy Principles, and the SA Information Security Management Framework (ISMF) considered in design.
AI governance aligned to national guidance, with human oversight and audit logging.
Fortnightly demos, clear reporting and fixed-price discovery phases that reduce procurement risk.
We help you design and evidence the technical controls behind these standards. We are not an assessor or auditor, and we do not claim certification against them. Assurance comes from accredited bodies and qualified assessors. This is general guidance, not legal advice, and obligations vary.
· 6 min read
Practical guide for SA agencies, councils, NFPs and SMEs on APPs, NDB assessment clocks, and how privacy fits with CPS 230/234, SOCI and Essential Eight.
· 7 min read
What APRA CPS 230 means for ICT leaders: critical operations, tolerance levels, continuity testing, material service providers and notification timeframes.
· 4 min read
How to turn CPS 230 tolerance levels into AWS and Azure designs and a testing program: zones, regions, backups, game days and recorded evidence.
Read the standards map or see the CPS 230 reference architecture.
How we think about SA Government ICT buying, supplier panels and cyber security expectations, written in plain English.
· 1 min read
A practical guide for small and medium businesses on SA Government ICT procurement, panels, SA Tenders and capability statements.
· 10 min read
How SA agencies, councils and small businesses plan software testing and UAT: test layers, safe test data, accessibility, security and a 90-day plan.
· 8 min read
How SA councils make FOI and records work faster and easier to defend: State Records and GDS 40 duties, the 30-day FOI clock, search, redaction, 90-day plan.
· 7 min read
How SA agencies and councils put Zero Trust into practice with Microsoft Entra Conditional Access: MFA, device trust, risk-based policy, break-glass and a 90-day plan.
· 9 min read
How SA councils and small businesses stop spoofed email and fake invoice scams: SPF, DKIM and DMARC in plain words, a safe path to reject and a 90-day plan.
· 7 min read
How SA agencies, councils and SMEs can modernise legacy systems: rehost, replatform, repurchase or rebuild, incremental cutover, data migration and RFT scope.
· 6 min read
What SA agencies and councils should require for backup and DR in ICT tenders: RTO/RPO, immutable copies, restore tests, Australian residency and evidence.
· 4 min read
What SA ISMF means for ICT suppliers bidding to agencies and councils: how it shows up in RFTs, Essential Eight links, evidence and a bid checklist.
· 5 min read
What WCAG 2.2 Level AA means for South Australian agency and council websites, common audit failures, and how to write accessibility into tenders and CMS migrations.
· 6 min read
How the SA Industry Participation Policy and Economic Contribution Test apply to ICT tenders, and how Adelaide SMEs can evidence local jobs and supply chains.
· 1 min read
A plain-English guide for small IT suppliers to South Australia's ICT supplier panels, what each covers and how to prepare an application.
· 4 min read
A practical overview of the ACSC Essential Eight for Adelaide small IT suppliers preparing capability statements and SA Government tender responses.
· 6 min read
Practical guide for SA agencies, councils, NFPs and SMEs on APPs, NDB assessment clocks, and how privacy fits with CPS 230/234, SOCI and Essential Eight.
· 5 min read
Why SA agencies ask for Australian cloud regions, how AWS and Azure residency works in practice, Privacy Act basics, and tender questions that go beyond a residency checkbox.
Looking for a specific capability? Browse our services or see how we work.
We support suppliers and primes through SA Government procurement channels. Prime contractors can engage us as a subcontractor, and agencies can contact us about opportunities where their procurement rules allow. Our guide to SA Government ICT panels explains how panels work.
Yes. We can deliver a defined package of work, such as AI proof of value, application development, cloud automation or accessibility remediation, inside a larger program. We agree scope, reporting lines and how our participation is described in the bid before submission.
EITSAA is South Australian owned, based in Adelaide. For each opportunity we prepare an Economic Contribution Test or Industry Participation Plan response based on the actual resourcing plan, so commitments are realistic and reportable. Read our guide to the SA Industry Participation Policy for ICT SMEs.
On request we provide certificates of currency for our insurances, our information security, privacy, WHS, quality and modern slavery policies, conflict of interest and confidentiality procedures, and key personnel CVs. Tell us the opportunity number and the documents the buyer needs.
We help regulated entities and their suppliers design and evidence the technology side: critical operation dependency maps, recovery designs, resilience tests, provider registers and exit plans, and incident notification workflows. We are not an assessor, auditor or law firm, and we do not claim certification against these standards. Start with CPS 230 explained for ICT leaders. This is general guidance, not legal advice.
Where required, we design solutions to keep data in Australian cloud regions on AWS or Azure and document any data flows that leave Australia, including AI model calls. See what to ask about Australian data residency.
We aim to reply within one business day. For a live RFQ, choose “Tender / teaming opportunity” in the contact form and include the opportunity number and closing date, or call 0402 401 584.
Send us the scope or opportunity number. We reply within one business day and can provide corporate documents on request.