· 7 min read
Microsoft 365 Copilot readiness: a guide for SA councils and small organisations
How SA councils, not-for-profits and small businesses prepare Microsoft 365 for Copilot: fix oversharing, label sensitive data, set policy and run a pilot.
Services
Training & Team Consultations in Adelaide
Workshops, teaching sessions and expert consultations that lift your team's skills in AI, software engineering, cloud, data and security, tailored to your own tools and use cases.
Training & Team Consultations for South Australian organisations
Technology only creates value when people know how to use it well. Teams that adopt generative AI without guidance tend to split into those who avoid it and those who use it unsafely. Engineering teams that grow quickly accumulate inconsistent practices in testing, review and deployment. Leaders are asked to approve AI and cloud decisions without a shared vocabulary for the risks and trade-offs.
EITSAA's training and team consultations close those gaps. Each session is designed around the outcome your team needs, whether that is staff who use Copilot confidently and safely, a product team that can build and evaluate an LLM application, a board that can ask the right questions about AI risk, or an engineering group with a stronger delivery pipeline. We tailor the content to your tools, your data classifications and your policies.
Sessions are delivered on-site in Adelaide or online, as workshops, executive briefings, hands-on labs or ongoing coaching and clinics. Between sessions, your team can book expert consultations to work through a specific design, review or decision with an experienced practitioner. For a structured option, choose three full days of learning sessions built around your own tools, data and use cases.
We teach what we build. Our engineers and advisers run practical sessions for your team using your tools, your data and your real use cases, so people leave with skills and working examples they can use the next day.
What's included
- AI fundamentals for staff and AI use-case discovery workshops
- Prompt engineering and safe use of generative AI and Microsoft Copilot
- Building LLM applications and AI agents: hands-on labs with your own data and tools
- AI governance and responsible AI for leaders and boards
- Software engineering practices: architecture, code review, testing, CI/CD, DevOps and secure coding
- AWS and Azure cloud fundamentals, plus data and analytics skills
- Cyber security awareness and the ACSC Essential Eight for teams
- Formats to suit you: half-day and full-day workshops, executive briefings, hands-on labs, ongoing coaching and clinics, on-site in Adelaide or online
How we can help
AI fundamentals for staff
A clear, practical foundation: what AI can and cannot do, where it helps in daily work, and the rules for using it safely with organisational data.
AI use-case discovery workshops
Facilitated sessions that turn ideas into a ranked list of use cases with value, risk tier, data needs and next steps.
Prompt engineering and safe Copilot use
Techniques that improve quality and consistency, with guidance on verification, privacy and what never to paste into an AI tool.
Building LLM apps and AI agents
Hands-on labs covering retrieval, evaluation, guardrails and tool use, built on your preferred cloud and your own examples.
AI governance for leaders and boards
Executive briefings on accountability, risk tiering, assurance and the questions to ask of AI proposals and suppliers.
Engineering, cloud, data and security skills
Architecture and code review clinics, testing and CI/CD practice, secure coding, AWS and Azure fundamentals, analytics and Essential Eight awareness.
Our delivery process
Discover
We clarify goals, users, constraints and success measures, and review your current systems and data.
Design
We agree the architecture, security controls and user experience before the build begins.
Deliver
Fortnightly sprints with demos, automated testing and continuous deployment.
Operate and improve
Monitoring, support and a backlog of improvements based on real usage.
Technology we use
Microsoft 365 Copilot, Azure OpenAI and AI Foundry, Amazon Bedrock, Google Vertex AI, GitHub and GitHub Actions, AWS, Azure, Python, TypeScript, .NET, Power BI, ACSC Essential Eight.
Why choose an Adelaide partner?
Working with a local team means face-to-face workshops, an understanding of South Australian regulatory and procurement requirements, and support in your time zone. Engaging EITSAA also keeps investment and jobs in South Australia, which counts under the SA Industry Participation Policy in government tenders.
See our government capability statement or read how we work.
Outcomes you can expect
Every Training & Team Consultations engagement starts with outcomes we agree on, not just a list of features. Before we begin, we set measures such as hours saved, faster turnaround, higher customer satisfaction, lower operating cost or reduced risk. We report against them throughout delivery. You get a fortnightly demonstration of working software, a transparent backlog, and a named Adelaide-based lead who is accountable for progress.
When the work is done, you keep the capability. Documentation, source code, infrastructure definitions and runbooks are handed over in full, and knowledge-transfer sessions give your team the confidence to run and extend what we have built.
Security, privacy and compliance
Security and privacy are designed in from the first workshop. Our Training & Team Consultations solutions follow the principle of least privilege, encrypt data in transit and at rest, and can be hosted in Australian cloud regions to meet data sovereignty requirements. We align with the ACSC Essential Eight, the Australian Privacy Principles and, for public sector clients, the SA Government Information Security Management Framework.
For regulated or sensitive work, we can complete privacy impact assessments, provide security documentation for your risk team, and support independent penetration testing before go-live.
Frequently asked questions
What kinds of sessions can we book?
Half-day and full-day workshops, executive briefings, hands-on labs, ongoing coaching and clinics, and one-off expert consultations. We deliver on-site in Adelaide or online.
Can the training be tailored to our tools and policies?
Yes. We build examples from your own tools, data classifications and use cases, and we align guidance with your organisation's policies, so what people learn applies directly to their work.
Who are the sessions for?
General staff, managers, executives and boards, product teams, developers, data teams and IT and security teams. Each audience gets content pitched at the right level.
Do you cover safe use of generative AI and Copilot?
Yes. We cover effective prompting, checking outputs, protecting personal and confidential information, understanding what a tool can access and the organisation's rules for acceptable use.
Can you help our developers build LLM applications and AI agents?
Yes. Hands-on labs cover retrieval-augmented generation, evaluation, guardrails, tool permissions and monitoring, so your developers can build and run them responsibly.
Do you offer ongoing support after a workshop?
Yes. Coaching, clinics and expert consultations let your team bring real designs, code and decisions for review as they apply what they have learned.
How do we book?
Use the Book a session button to tell us your team, goals and preferred format. We will reply within one business day to shape the session with you.
Further reading
Plain-English guides from our Insights library related to Training & Team Consultations.
· 3 min read
The Voluntary AI Safety Standard's 10 guardrails explained for SA organisations
The ten VAISS guardrails in plain English, how they map to the six practices in the Guidance for AI Adoption, and what SA organisations should do first.
· 2 min read
How to run an AI use-case workshop for your team
A practical format for an AI use-case discovery workshop: who to invite, how to generate and score ideas, tier risk and leave with a ranked shortlist.
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